Simple. Complete. Transparent. Optimised

The Next Generation DMS experience at a glance:

  • One fully integrated solution. Extensive and customisable to meet your dealership’s needs
  • Powered by Microsoft Dynamics NAV 2013 with cutting edge functionalities and familiar visual user interface
  • Customised work world experience through the role-tailored client, RTC
  • One workplace for each dealership associate. Twenty-one preconfigured automotive roles available
  • Supports complex scenarios for multi-currency, multi-branch, multi-language, difference makes, etc.
  • Automation and optimisation features available increasing productivity and collaboration (barcodes, notifications, etc.)
  • Central hub for all your customer information (incl. sales, marketing and customer service) through the relationship management tool
  • Advanced analytic and reporting tools help you monitor and analyse real time KPIs and data
  • Enables you to manage key areas of your dealership on the go via incadea mobile apps
  • Cloud enabled, no additional hardware investments

The service area in incadea.dms includes insights and tools for all service functions to enable informed decision-making, increased productivity and a superior customer experience. Key functionality allows you to capture more appointments with improved scheduling; eliminate overbooking and under booking to maximize utilization and mechanics’ productivity. Generate additional service income by recapturing declined service quotes and Reduce customer wait times.

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Key functionality in the Parts area can enable you improve stock control, focus on sales and customer experience. Experience real-time visibility into inventory levels, sales performance and parts availability. Focus on maintain optimal inventory levels, organized by brand and selected to meet customer demand.


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incadea.dms includes a comprehensive vehicle management module that enables you to control the vehicle lifecycle from acquisition to sales, to achieve higher profit through incentives for higher margin vehicles, and to reduce your costs with the help of inventory cost control. With the functionality included in the Vehicle area, you are able to drive growth through faster and consistent sales execution, facilitating follow-ups and closing more sales.

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Manage all finance activities, perform key tasks easily and efficiently, gain control and view the financial position of your dealership through the integrated finance module of incadea.dms.


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The area of Relationship Management focuses on four different elements: Lead Management, Contact Management, Opportunity Management and Campaign segmentation.


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